Privacy Policy

 

Keber Privacy Policy

Effective Date: [4th April, 2025]

At Keber, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Keber ride-hailing app and services. By using Keber, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information in several ways when you use our services, including:

  • Account Information: When you create an account, we collect your name, email address, phone number, payment information, and any other details you provide.
  • Location Data: To match you with drivers, we collect GPS data, including your current location and destination.
  • Usage Data: We collect information about how you interact with the Keber app, including ride history, app preferences, and device information (such as model, OS version, and IP address).
  • Communication Data: If you contact customer support, we may collect records of those communications.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, personalize, and improve our services, including matching you with drivers and ensuring a smooth ride experience.
  • To process payments and transactions related to your rides.
  • To communicate with you about your rides, promotions, or updates to the app.
  • To improve safety, security, and fraud prevention within the Keber platform.
  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your personal information in the following cases:

  • With Drivers: We share your name, photo, pickup location, and destination with the driver assigned to your ride.
  • With Service Providers: We may share your data with trusted third-party service providers who assist in the operation of the app, such as payment processors, cloud hosting providers, and marketing partners.
  • For Legal and Safety Reasons: We may share your information to comply with legal requirements or to protect the rights, safety, and security of Keber, our users, or others.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent.

4. Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and procedural safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

  • Access and Update: You can access and update your personal information through the app’s settings or by contacting our support team.
  • Opt-Out: You can opt out of promotional emails or push notifications by adjusting your app settings or unsubscribing from emails.
  • Data Deletion: If you wish to delete your account or request the deletion of your data, you can do so by contacting our support team. Please note that some information may be retained for legal or regulatory purposes.

6. Children’s Privacy

Keber is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:

Keber Customer Support
Email: info@keberlink.com
Phone: +233244293580
Website: https://www,keberlink.com